Payment / Dispatch

 

 

 

Shipping (or Dispatch) Charges Within Germany

 

The standard shipping cost within Germany is €5.95.

 

Express Shipping. We will deliver goods in stock to addresses on the German mainland (with the exception of labelled hazardous substances) and against an increased shipping charges under the following conditions. Unfortunately, express shipping to the German islands is not possible.

 

When orders are received:

 

  • Monday - Thursday 07:30 – 14:00: the following working day
  • Friday 07:30 - 14:00: the following Monday
  • Friday 14:01- Monday 07:30 – 14:00: the following Tuesday

 

Express shipping (within mainland Germany) costs €9.95 per package up to 31.5 kg. Over 31.5 kg no express shipping is possible.

 

A few, particularly heavy or bulky items are marked as such in our catalogues. For these articles, the price is ex-warehouse / factory. These items can be picked up free of charge or we can organise transport for you. Just contact us for help and advice.

 

If a particular item is not available, we will notify you immediately of that non-availability and promptly reimburse any pre-payment received.

 

Shipping (or Dispatch) Charges for Foreign Countries

Destinationup to 31.5 kg
Belgium 10.00 €
Bulgaria 19.00 €
Denmark 15.00 €
Estonia 18.00 €
Finland 24.00 €
France 9.95 €
Greece 30.00 €
Ireland 21.00 €
Italy 22.00 €
Croatia 25.00 €
Latvia 18.00 €
Lithuania 18.00 €
Luxembourg 10.00 €
Monaco 12.00 €
Netherlands 10.00 €
Austria 20.00 €
Poland 21.00 €
Portugal 27.00 €
Romania 19.00 €
Sweden 24.00 €
Slovakia 16.00 €
Slovenia 15.00 €
Spain 27.00 €
Czech Republic 15.00 €
Hungary 22.00 €
Prices in EUR (including 19% VAT)

 

Please note! There may occur surcharges for delivery to hard accessible outside areas as on islands etc., which will be charged extra.

 

Easy Returns

 

Should a product not fit or disappoint you can return all Grube articles within 14 days of receipt. Within Germany such returns are free of charge. From abroad, you must accept the direct costs.

 

 

 

We offer the following methods of payment - please choose the one that suits you best. In some cases the method of payment depends on the type of shipment or dispatch. Please note: Where justified and after detailed inspection, we reserve the right to exclude the type of payment you have selected and propose an alternative.

 

Paypal

 

Pay for your order with PayPal.

 

Cash on Delivery (C.O.D)

 

Please have the appropriate amount in cash ready for your postman over the next few days.

 

Invoice

 

We are pleased to deliver with an invoice. (Credit worthiness is prerequisite)

 

Payment in Advance

 

Dispatch / shipment with follow receipt of your payment by electronic transfer. For orders (except for books), you will receive a discount of 2%. When paying in advance, and in addition to your order confirmation, you will receive a separate email with payment instructions.

 

Credit Card

 

Pay using your credit or debit card. After placing your order, enter your card number, valid until date and security number.

 

Direct Debit

 

We debit the amount in question from your bank account. For orders (except for books), you will receive a discount of 2%. (Credit worthiness is prerequisite)

 

 

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